Top 5 Change Management Metrics to Measure
As the world continues to struggle through unprecedented economic uncertainty, the pressure for organizations to justify expenses intensifies. IT budgets and funds spent on technology initiatives are scrutinized closer than they have been in recent history. Change management, as part of an overall data transformation initiative, plays a critical role in guiding organizations through the […]
Digital Transformation’s Greatest Hits
If you have followed my work over the last decade and a half, you may have noticed that I love rock and roll. Classic rock, to be more specific. Many of my articles and YouTube videos have been named after classic rock songs or quotes. Both Third Stage Consulting and the consulting firm I started […]
Organizational Change Management Considerations for Small Businesses
When discussing digital transformation with small business owners, the mention of organizational change management is (OCM) followed by blank stares. As a small, tightly-knit group where everyone knows each other and has direct access to leadership, OCM may not seem like a top priority while implementing one of the top ERP systems for small businesses. […]
Communicating the Need for Headcount Reduction as Part of Your Digital Transformation
We recently discussed the concept of reducing headcount as part of your digital transformation. While not an enjoyable topic for most, it is still a reality in some situations. If you find yourself having to layoff workforce in order to either stay afloat or keep your competitive edge, the most difficult part will likely be […]
Reducing Headcount with your Digital Transformation
While far less prevalent than two decades ago, we do still see it: companies leveraging efficiencies from their new technology to reduce headcount. It is not an easy discussion topic, especially in today’s world when layoffs and furloughs are at an all-time high, but it is reality. And reality needs to be dealt with. Lack […]
Identifying Employee Resistance in your Digital Transformation
When heading into a digital transformation, the concept of resistance becomes a real threat. Resistance can come at the user level, manager level and in some cases even the executive level. Before jumping into the deep end and blindly communicating what is happening and why change is good to the masses, we strongly recommend first […]
How To Learn About and Get Involved with ERP Implementations
We often hear from people wanting to learn more about enterprise resource planning (ERP). Sometimes it’s because they become involved with an ERP project while others recognize the career opportunities. It’s a broad topic with broader implications. With that said, most people are created equal when it comes to knowledge about ERP – most have […]
Handling the New Face of Change Management with a Remote Workforce
I’m not going to revisit the “changes” our world has recently gone through- we’re all aware. What we may not all be considering, however, is how these current changes may coalesce into the future and become the new realities of business. The trend of working remote has come and gone before, but this pandemic is […]
Why Organizational Change Management Is So Frustrating
We recently published an article entitled Organizational Change Management is Dead. While the “death” of a practice may be extreme, we hear terms ranging from monotony, frustration, disgust and even hatred when referring to the concept of OCM. Why is this? Everyone acknowledges and nobody questions the importance of managing change during a digital transformation, […]
Six Tips for Creating an ERP Communications Plan
Suppose you’ve been tasked with creating a communications plan to educate and communicate a digital initiative to users across your organization. Who do you target, what do you say, where do you start? As the importance of an effective Organizational Change Management (OCM) strategy has finally become better understood, more and more companies are beginning […]
Problems with Organizational Change Management
Traditional change management strategies for ERP and HCM implementations fail more than often than not. Ineffective change strategies too often focus on training, communications, and activities that don’t enable real change. Worse yet, many organizations don’t have an organizational change strategy at all or don’t see the value of this critical activity. This led to […]
How to Get Executive Alignment on Your ERP or HCM Implementation
Executive misalignment is one of the biggest challenges with ERP and HCM implementations. Misalignment among executive is one issue. Misalignment between an executive team and its transformation team poses a second layer of difficulty during transformations. But what exactly does “alignment” mean? It’s a nebulous term at best. Actually solving the alignment conundrum can be […]