Planning a Digital Transformation: Perspectives from the User Community
We have recently talked to a number of organizations who are either upgrading or replacing their systems and have a number of staff members who were around for the initial implementation. In asking for their perspectives on change and system adoption, we have heard some common themes from users on how they view technology implementation. […]
The Trojan Horse Approach to Organizational Change Management
I recently wrote about how organizational change management is dead. The premise of this article is that traditional change efforts, frameworks, and approaches fail time and time again, so something needs to change if we are going to be more effective at managing change. These failed change efforts are creating a vicious circle of continuous […]
First Impressions Count, Especially with Digital Transformation
First impressions have always counted, be it on a date, during an interview or a sales meeting. First impressions are also critical to employees when discussing an upcoming digital transformation, ERP, web-enablement initiative, systems consolidation or any form of technology initiative. In most cases, employees are familiar with the concept of change and they have […]
The Unsung Heroes of Digital Transformation
When we think about SAP, Oracle, Microsoft, or digital transformation success, we often focus on the system integrator. But the potential unsung heroes of your successful digital transformation are sitting right within your four walls. Don’t get me wrong: choosing the right SAP, Oracle, or Microsoft Dynamics system integrator is an important decision. But your […]
Organizational Change Management Is Dead
I have been afraid to admit this, but I think I have known it for a while: organizational change management is dead. This is particularly hard to admit since I grew up in the consulting world as an organizational change management consultant. After 20 years of doing something I love, it is becoming painfully clear […]
Lessons from the 2019 Digital Transformation, HCM, and ERP Report
One of my favorite aspects of being in the digital transformation space for over 20 years is not just the experience we get working with clients each day, but the ability to study and analyze a broad sample of initiatives each year. Our latest 2019 Digital Transformation, HCM, and ERP Report reveals some invaluable lessons […]
Why Your HR Department is the Key to Your Digital Transformation Success
Chief Information Officers and Directors of IT are often on the hot seats to make their digital transformations and ERP implementations successful. But it is more likely that your Vice President or leader of your HR department may be the real key to digital transformation success. Many people think that HR leaders are important only […]
Nessie, Sasquatch and the ERP System Integrator who Effectively Manages Change
So, which one sounds more elusive? I had a friend in college who had all the necessary documentation that Bigfoot exists… grainy photos, heat maps, testimonials, etc. There was simply no changing his mind. We all believe that we are right in our own minds, and in many cases trying to convince someone otherwise will […]
You Are Underestimating Organizational Change Management in Your Digital Transformation, and Here’s Why
There are two things I love most about speaking at conferences. First, I learn a ton from other presenters. Second, I always learn from my own presentations, both through audience engagement and in my own internal processing of topics as I present. Last week’s Digital Stratosphere conference in Denver was no exception. I learned more […]
The Project Sponsor’s Role on Digital Transformation Initiatives
By Sam Graham Several recent high-profile ERP failures have suggested that they were projects out of control, and that causes many people to query what the client’s senior management team was doing. ERP failure can largely be mitigated by clearly defining the project sponsor’s role on digital transformation initiatives. All textbooks recommend having a project […]
Top 10 ERP and Digital Transformation Predictions for 2019
This has been an amazing year so far. Technology has continued to evolve while many organizations begin their digital transformation journeys. Some have been successful so far, while others have struggled. On a personal level, our company began working with 15 new clients in the last 6 months since spinning off from our last company. […]
When Should Business Process Management Occur During Digital Transformation?
Digital transformations have the ability to revolutionize the way we do business. However, new technology is worthless without a corresponding improvement to your business processes. It raises the question: when should business process management occur during digital transformation? This is and always has been a controversial topic with much debate. Software vendors and ERP systems […]